SAP Business One Industry 4.0 – Intelligent technologies pave the way
Fair play at the start: Before digitalization, everyone is equal
Some companies have smaller budgets than others – but not lower demands on intelligent business management. SAP Business One makes it possible to integrate cloud solutions such as CRM systems, webshops, or logistics applications into your existing business processes and ERP system, for example via the SAP Business One Integration Hub, the SAP Business One Mobile App, and other intelligent apps such as Sentimental Analysis.
Working like the pros
With SAP Business One, smaller companies have the same technological capabilities as large corporations, thanks to features like the high-performance analytics application SAP HANA and the SAP Cloud Platform. Benefit from a management cockpit that is otherwise only accessible to large customers.
Automate your operations and integrate intelligence into all processes: from customer engagement and HR to finance and manufacturing, and on to logistics and procurement. Our integrated, intelligent application suite helps you increase speed and flexibility across all areas of your business.
Advanced Analytics with SAP Cloud Analytics (SAC): From the engine room of data to the core of artificial intelligence (AI) -With Advanced Analytics, you build upon the analysis functions of existing extensions such as Analytics (see below). Level IIHowever, they complement traditional methods with predictive analytics. Utilize forecasting models and machine learning to assess the probability of future outcomes and steer your business in the right direction. For implementing predictive analytics, we offer standalone on-premise software (locally installed ERP systems) or a dynamic, comprehensive cloud solution.
Model management
- Provision and direct integration of thousands of forecasting models into business processes
- Management of forecasting models: Data preparation – Model development – Evaluation – Implementation – Monitoring
Forecasting models
- Developing forecasting models in just a few days – without any programming effort
- Easy access to a wide variety of machine learning algorithms
- Using native forecasting models with Big Data
Predictive data management
- Faster data preparation and linking with historical datasets, such as demographic data, transaction data, and customer service requests.
- Creating and managing massive analytical datasets with up to 50,000 columns
- More precise, predictable results
Predictive network and link analysis
- Representing data in the form of graphs to illustrate relationships.
- Extracting and analyzing your customers' connections with opinion leaders on social media.
- Deriving product recommendations from social network analyses
- Development of models and visualization of the most visited locations based on geodata
Meet consistent business decisionsThanks to simple, central and uniform access to all data management and analysis functions.
Scaling You the solution to the requirements Your company and the various users.
AI knows no prejudices: Make quick, safe and independent decisions with AI-supported insights.
- Ask dialogue-oriented questions and get immediate results, with explanations in natural language.
- Identify the factors that influence key performance indicators and take optimal, agile action by using machine learning that unbiasedly uncovers previously unknown relationships in data.
- Easily predict potential outcomes
Chatbot: The world wants to talk to you The world is turning towards conversation. This shift affects your two most important target groups – your customers and your employees. Both are becoming increasingly accustomed to conversational interfaces and interacting with robots. SAP Conversational AI SAP Conversational AI is a comprehensive collaborative platform for building chatbots. With features for conversation, natural language processing (NLP), and dialogue management, as well as extensive documentation, SAP Conversational AI makes it easy to connect your bots to popular messaging channels.
Using chatbots to combat queues
Customers or employees have to invest a lot of time ordering products and equipment. This leads to queues and lost revenue. Whether it's increasing an overdraft limit on a weekend when bank counters are closed, or an employee ordering a new laptop: thanks to machine learning, a chatbot can take the relevant steps based on a conversation. For example, it recognizes which laptop should be sent to the employee and triggers the order and shipment directly. The chatbot recognizes QR codes or serial numbers on an image (see the section "Machine Learning") that an employee or customer sends it via chat. In the background, the chatbot enters all the necessary data into the order form and sends the order ticket to the employee in real time.
Lord of the Things: Internet of Things (IOT) – Optimize processes with data-driven intelligence, fed by information from your own machines, products, supply chains, and customers. With the SAP Cloud Platform Internet of Things Manage your devices and collect sensor data. Connect devices, sensors, and gateways to your business processes and gain previously unimaginable insights. With the functions integrated into the SAP Cloud Platform of SAP Leonardo IoT Things are connected to people and processes across company boundaries, ensuring the right people with the right knowledge and tools are in the right place at the right time. This improves collaboration, increases transparency, and paves the way for new business models (keyword: Product-as-a-Service).
Example: Networking of machines in cold storage or warehouses
How "things" on the internet work together is demonstrated by the increased efficiency in handling perishable food: Sensors in the cold storage room report temperature fluctuations to SAP Business One. The doors are also equipped with sensors. If a door in a cold storage room is left open, the responsible person receives a notification in SAP Business One or on their mobile device. At the same time, the date on which the goods should ideally be consumed is recalculated.
How much artificial intelligence (AI) does your company need? Enterprise Resource Planning (ERP) has become indispensable in business management and is evolving rapidly. AI makes it possible to take ERP to a new dimension of data analysis. With SAP Analytics Cloud (SAC), you're at the forefront of gaining insights into your customers' needs and sentiments.
Sentiment Analysis: simple, intelligent, and authentic
The starting point for every sentiment analysis is customer contact – a customer email, a phone call, a completed contact form, or a customer visit. This is followed by the only manual step before artificial intelligence (AI) takes over: The sales representative enters a brief text description of the situation. Microsoft's sentiment analysis then evaluates these texts using a simple algorithm: negative points for texts with negative content, positive points for positive content.
SAP Crowd Service: Strengthen your field service
Build a network of qualified service technicians – including partners, customers, and freelancers – on a single AI-enabled platform. The AI-based solution sends on-demand requests in real time, routes them via a mobile app, and assigns them to the right technician.
Get your offer faster
Improve workforce planning and reduce bottlenecks by helping temporary employees act in real time: when and where maintenance is needed, anywhere and anytime.
Exceed customer expectations
Reduce waiting times and meet the growing customer demand for real-time service by deploying certified technicians who are nearby and have the best qualifications.
Expand your geographic coverage
By using a flexible on-demand service network, the best talent can be found, the risk of staff shortages reduced, and recruitment and onboarding costs saved.
Machine learning Machine learning is the core of AI. Computers are "taught" to learn from data, rather than being programmed to execute commands: extracting formatted text from images, processing unstructured data, recognizing people, faces, and text in images, automatically understanding the content of a text, and identifying keywords. The cloud-based services of [Company Name] can be reliably integrated into SAP systems. SAP Leonardo Machine Learning Foundation help you to use machine learning.
Image Recognition
In the automotive industry: A snapshot taken with a smartphone at an intersection identifies a vehicle, regardless of the viewing angle. This automatic identification is followed by the automatic opening of the online configurator, which is already set to the recognized car model.
Text Feature Extraction
This service extracts features from texts to find similar texts through comparison. This is particularly useful for companies that need to incorporate updated legal rulings into contracts or product functionalities. The machine learning service also enables the identification of new, relevant documents based on similar, historical documents.
Making blockchain practically usable – What does blockchain really offer, besides IT costs? SAP customers can relax: no radical changes to their IT infrastructure are necessary. You'll be surprised how easily blockchain integrates and how quickly you can benefit from cross-company collaboration. Distributed ledger technology scales effortlessly and can be tailored to your specific business requirements. The comprehensive integration of blockchain into SAP's digital platform makes blockchain usable, affordable, and scalable, laying the foundation for the development of an intelligent enterprise. We offer two of the most advanced blockchain technologies for this purpose: Hyperledger Fabric and MultiChain.
Blockchain facilitates trade, increases transparency, and reduces reputational risks.
SAP is collaborating with customers and partners to integrate blockchain into SAP products. for manufacturing and logistics to integrate, simplify processes, promote transparency across the value chain and collaboration across organizational boundaries. Customers can use blockchain functionalities as an extension of their business systems.. The new SAP HANA Blockchain Service is part of the SAP HANA Data Management Suite It enables simple data management with a unified view of all transaction data, as well as powerful analytics of blockchain data. Customers don't need to worry about the underlying complex structures.
Augmented Reality (AR) AR is no longer just for video games. Industry is now learning how to leverage this technology. Mixed reality glasses help your employees learn, communicate, and collaborate more effectively.
Stacking lifters and virtual reality
Smart glasses (HoloLens) help warehouse workers find the correct item. The VR headset displays a 75-inch screen in the employee's field of vision at a virtual distance of approximately three meters. This screen provides the warehouse worker with information, such as arrows, to indicate the location of the item they need to retrieve from the shelf. Once located, the item's identity is verified by scanning the barcode, and the successful retrieval is recorded in the system. The employee interacts with the headset using voice commands. In the event of a technical problem with a forklift, they can use the headset to request assistance and receive instructions on how to resolve the issue.